Refunds are issued at the discretion of the campaign organizer and are governed by their organization's policies. They can be processed through SuccessFund for up to 90 days from the payment date. After this period, refunds must be managed manually by the school, district, or organization.
Patrons, donors, and supporters should request refunds directly from the campaign organizer using the contact button found on their receipt, confirmation email, or campaign page.