Frequently Asked Questions

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What is a Variable Priced Product and how do I use it?

A Variable Priced Product allows you to collect a custom payment amount without setting a fixed price in advance. This is perfect for situations like auctions, donation-based sales, or “pay what you can” items.

To set one up:

  1. Go to the Products tab and click Add Product.
  2. Select Single Option under product options.
  3. Under pricing, choose “Variable Price.”
  4. Set a Minimum and Maximum amount.
  5. Add a clear description (e.g., “Enter the amount you’d like to give” or “Pay your winning bid here”).

When supporters go to pay, they’ll be able to enter any amount within your price range. You can collect these payments online, in person with a card reader, or through a QR code or donation link.

It’s a flexible, easy way to accept open-ended contributions while keeping your tracking clean.

Can I use SuccessFund for an auction?

Yes! While SuccessFund doesn’t include bidding tools, it’s perfect for collecting payments from auction winners.

To set up an auction item:

  1. Go to the Products tab and create a new product.
  2. In the pricing section, select “Variable Price.”
  3. (optional) Enter a Minimum Price (e.g., $3.00) and a high Maximum Price to allow flexibility.
  4. Use the description field to prompt: “Did you win the bid? Pay for your auction item here.”

After the auction ends, just enter the winning bid amount when collecting payment. You can use a card reader, share a QR code, or send a payment link. Cash and check payments can also be logged manually to keep your totals accurate.

SuccessFund tracks everything in your campaign dashboard — making auction payments fast, flexible, and easy to manage.

How Do Options (variants) Work for Products?

✅ What are Options?

Options (sometimes called Variants) let you offer different versions of a product—like sizes, colors, or ticket types—all within a single listing. Shoppers select the option they want from a dropdown menu before adding the product to their cart.

➕ How do I add an Option?

  1. Click “+ Another Option.”
  2. Name the option, such as:
    • T-Shirt Size
    • Ticket Type
    • Registration Category
    • Or something more general like “Option”
  3. Add the selections (e.g., Small, Medium, Large).
  4. You can add multiple option categories, each with its own list of selections (like Size and Color).
  5. SuccessFund automatically creates all combinations (like “Red – Small”) so you can set prices, quantities, and availability for each one.

🛍️ What can I use Options for?

Here are just a few ideas—there are endless possibilities:

  • Apparel sizes (Youth Small, Adult XL)
  • Color or style preferences
  • Ticket levels (General, Student, VIP)
  • Meal choices
  • Add-ons and upgrades

💵 Can each Option have its own price?

Yes. You can set a different price for each combination. For example, student tickets might be $10 while general admission is $20.

📦 Can I manage inventory by Option?

Absolutely. Each combination has its own inventory count. You can set different quantities and mark individual selections as sold out.

🧾 What does it look like for buyers?

Buyers see one product with dropdown menus for options. After choosing what they want, they can add it to their cart and check out. The correct price and available quantity are applied automatically.

🎯 When should I use Options, Separate Products, or Questions?

Use this...When you need...OptionsA single product with multiple choices that need separate prices or inventory.Separate ProductsUnique images, descriptions, or categories for each item (e.g., hoodie vs tee).QuestionsTo collect extra details that don't affect price or inventory (e.g., shirt size on a free registration). Great for registration or other follow-up info.

🧪 Example: Ticket Type Option

Selling tickets to an event? Add an option called Ticket Type with selections like:

  • General Admission ($20)
  • Student ($10)
  • Senior ($12)

Each type can have its own price and inventory. Shoppers pick their ticket type from a dropdown, and you manage everything in one product.

Here's a great video on how variants/options work http://www.successfund.com/home/videos/how-to-add-variants-to-products-on-successfund